Privacy Policy

TXSE Privacy Policy

Effective Date:  9/27/2024

At TXSE (together with our affiliates, “TXSE”, “we” or “us”), one of our main priorities is the privacy of our visitors.  We are dedicated to the lawful, fair and transparent collection and use of your personal data.  This privacy policy (this “Privacy Policy”) is designed to help you understand our privacy practices and principles, including the types of information that is collected and recorded by us and how we use it.  It also explains the rights you have with respect to that data.

We understand that information privacy is an ongoing responsibility.  We will, from time to time, update this Privacy Policy as we engage in new practices or policies with respect to personal data.  If we make any material changes to the way we process your personal information, we will provide appropriate notice.  By continuing to use the Services (as defined herein) following any changes to this Privacy Policy, you acknowledge that you have read and understand the updated Privacy Policy, and you understand that we will collect, use and share data as stated therein.  For additional information, please see the “Changes to this Privacy Policy” section of this Privacy Policy.  

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us using any of the methods described in the “How can you contact us with comments, questions or concerns?” section of this Privacy Policy.

When does this Privacy Policy apply?

Our Privacy Policy applies only to our online activities and is valid for visitors to our website. This policy is not applicable to any information collected offline or via channels other than any of the following means (collectively, the “Services”):

  • On this website, https://TXSE.com;
  • Via email, text and any other electronic messages or correspondence shared between you and this website, including online portals, electronic forms and surveys;
  • When you interact with our advertisements and applications on third-party websites and services if those applications or advertising include links to this policy.

This Privacy Policy does not apply to data collected by us offline or through any other means, nor does it apply to any third party, including any application or content (including advertising content) that may link to or otherwise be accessible from any Services.  We are not responsible for any of the content or privacy practices of any third-party sites or services.  Any data that is collected by any linked third-party site will be governed by that third party’s applicable privacy notices and its terms of use.  We strongly encourage you to read them. 

We may supplement this Privacy Policy through one or more supplemental privacy notices, which apply to a particular interaction with us or our Services.  These supplemental privacy notices may be either embedded in this Privacy Policy or made available to you separately.  We will tell you when a supplemental privacy notice applies.

What data do we collect, and how do we collect it?

The types of data we collect depends on how you interact with us, the Services you use and the choices that you make (including your device settings).

We collect data that you provide to us.

Depending on how you interact with the Services, you may provide the following:

  • Personal details, such as your name and email address.
  • Feedback, comments, questions and requests with respect to the Services, or other information you submit via online portals, forms, surveys or any interactive portion of the Services.

We collect information through automated means.

Depending on how you access or use our Services and your device settings, we may collect some information automatically.

We may collect the following:

  • Identifiers and device information, such as your Internet Protocol (IP) address, unique device or mobile equipment identifier, advertising identifier, device type and settings, and other software including type, version, language, settings, and configuration, and mobile network information.
  • Geolocation information.
  • Usage and session information, such as the URL of the website from which you arrived at our website, pages you viewed, how long you spent on a page, access times and other details about your use of and actions on our Services.

The purpose of our collection of this information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information. The cookies used on our Services can be disabled (or enabled) through your browser. We cannot guarantee the effectiveness of any browser management tools for cookies as they are outside our control. More detailed information about cookie management with specific web browsers can be found at their respective websites. Please be advised that if your browser is set to reject cookies, or you otherwise manually delete cookies, you may encounter difficulty using some pages or some features of the Services. Additionally, please note that when you disable cookies, we will stop using the disabled cookie to collect any further data from you; however, any data collected prior to your selection may still be used.

For more information about cookies, similar technologies and our policies, please contact us using any of the methods described in the “How can you contact us with comments, questions or concerns?” section of the Privacy Policy.

Analytics Services

We may use certain third-party analytics services to better understand how you and other users engage with our Services.  These third-party analytics tools may collect certain usage data, including via cookies, pixels or similar technologies about our Services, to provide us reports and metrics that help us evaluate usage of our Services and improve the performance of our Services and your user experience.

We may also use certain third-party advertising services to provide advertisements for our products when you visit other websites or online services.

How do we use your data? 

We use your personal data as described in this Privacy Policy, or as otherwise communicated to you (when we collect your personal data, or before we begin using any personal data for those newly communicated purposes).  For example, we use your personal data:

  • To operate our business, which includes improving internal operations, securing our networks, detecting fraudulent or illegal activity and monitoring usage and activity of our Services.
  • To better understand you and your preferences, and to enhance your experience with our Services, including to improve, upgrade or enhance the quality and safety of our Services and to identify and repair errors with respect to the Services.
  • To improve our existing offerings and to develop new offerings, and conduct related research and analytics.
  • To market the Services.
  • To fulfill legal, security and safety obligations (including the rights, safety, health and security of us, our users, our employees and the general public), and to establish, exercise or defend a legal claim.
  • To protect us, our employees or the public (including for fraud prevention), or where necessary to protect rights or property of us or others (including to enforce our agreements, terms and policies) and to prevent illegal or unauthorized activities.

We may combine information that we collect from different sources to achieve these purposes and to provide you with a more personalized, enhanced online experience.

How do we share your data, including with third parties?

We only share your personal data as described in this Privacy Policy, or as otherwise communicated to you when we collect your personal data.

We disclose your personal data to provide the Services and to fulfill inquiries that you have requested or authorized.  We may also disclose your personal data for other purposes, including:

  • To our subsidiaries, affiliates and entities that belong to our corporate group, for them to use in ways that are consistent with this Privacy Policy.
  • To vendors and professional advisers (such as legal representatives, auditors and insurance brokers) that help us operate the Services or our organization, including marketing, advertising and analytics services.
  • If we plan to merge, sell or reorganize, or are subject to insolvency or bankruptcy proceedings, as part of the business arrangement.
  • When required by law or legal process (including to law enforcement or government agencies).
  • When necessary to protect us, our employees or the public (including for fraud prevention), or where necessary to protect rights or property of us or others (including to enforce our agreements, terms and policies and to prevent illegal or unauthorized activities).

How do we store, retain and protect your data?

We will keep your personal data for as long as is necessary to carry out the purposes outlined in this Privacy Policy (or any other notice provided at the time your personal data is collected), but no longer than required or permitted under applicable law or our own records policy.

Your personal data may be transferred, stored or processed in your jurisdiction of residence, or in any other country where we (or our service providers) are located.  As provided in this Privacy Policy, we may also allow employees and service providers to access your personal data globally.  By using the Services or providing personal data for any of the purposes described in this Privacy Policy, you acknowledge that your personal data may be transferred to or stored in such locations.  We will comply with any applicable laws regarding storage and transfer of personal data where your personal data may be collected or provided.

In addition to being committed to your privacy, we are committed to taking appropriate measures to keep your personal data secure.  We use what we believe are reasonable and appropriate information security measures, including physical, administrative and technical safeguards, for the type of data that we collect.  These measures are designed to protect the personal data you provide to us through the Services from unauthorized access, use, disclosure, alteration and destruction.

Unfortunately, no website, mobile app, system or transmission of data can be guaranteed to be 100 percent secure.  We are therefore unable to guarantee the security of your personal data, and encourage you to use caution when using the Internet.

How can you manage, review and update your data?

You may contact us through any of the methods described in the “How can you contact us with comments, questions or concerns?” section of this Privacy Policy to request that we provide access to, correct or delete personal data that you have provided to us.  We may not accommodate a request to update any such data if we believe it would violate any law or legal requirement, or would cause the data we hold to be incorrect.

Residents of certain states may have additional rights with respect to managing, reviewing and updating their personal data.  Please visit the “What rights do you have under US state law?” section of this Privacy Policy for more information.

What rights do you have under US state law?

Depending on the state where you reside, you may have certain additional privacy rights, subject to statutory limitations. 

  • Right to Know and Access:  You may have the right to request information about the personal data that we collect, use, disclose, share and sell.  This includes the ability to request the specific pieces of personal data we have collected about you.
  • Right to Delete:  You may have the right to request that we delete certain personal data that we have collected from you, under certain circumstances.
  • Right to Correct:  You may have the right to request that we correct any inaccurate personal data that we hold about you.
  • Right to Opt Out of Sales and Sharing or Using for Targeted Advertising:  You may have the right to direct us not to sell or share your personal data and to opt out of certain targeted advertising where information is processed across unaffiliated or differently branded websites and applications.
  • Right to Limit the Use of Sensitive Information:  You may have the right to request that we limit the use and disclosure of sensitive information to certain purposes permissible under applicable law.
  • Right to Opt Out of Profiling that Produces Legal or Similar Effects:  You may have the right to request that we limit the use of automated processing of personal information for the purpose of that produces legal or similarly significant effects.
  • Right to Non-Discrimination:  We may not discriminate against you for exercising your rights with respect to personal data.  We are permitted to change our service level or change the rate we charge if that change is reasonably related to the value of your information.

These rights are not absolute, are subject to exceptions and limitations and may not be afforded to residents of all states.  If any of such rights are available to you under applicable law, you may submit a request to exercise those rights through any of the methods described in the “How can you contact us with comments, questions or concerns?” section of this Privacy Policy.  If your request is denied, applicable law may provide you the right to lodge an appeal with us.  The response to your rights request will inform you of any appeal rights you may have and tell you how you may exercise them.

California Privacy Rights

The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”) provides California residents with specific privacy rights in certain circumstances. Because we do not meet the definition of “business” under the CCPA, we are not subject to its requirements. We nevertheless remain committed to protecting the privacy and security of all personal data that you provide to us.

If you are a California resident, you may request that we disclose a list of all third parties with whom we have shared your “personal information” (as defined by California’s “Shine the Light” law) during the previous calendar year, along with the type of personal information that we disclosed.

What rights do international users have?

We are a Data Controller of your personal data. Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect such personal data.

If you are located in the European Economic Area (“EEA”), Switzerland or the United Kingdom (“UK”), you have rights with respect to the personal data that we process as a controller.  These rights specifically include:

  • Right of access and portability:  You may access any personal data that we hold about you.  In certain circumstances, you may have that data provided to you so that you may provide that data to another data processor.
  • Right to erasure:  In certain circumstances, you may have personal data that we hold about you erased.
  • Right to object to our processing:  In certain circumstances, you may request that we cease processing your personal data or cease sending you any marketing communications.
  • Right to rectification:  You may require that we correct inaccurate or incomplete personal data that we hold about you.
  • Right to restrict our processing:  In certain circumstances, you may request that we restrict processing of your personal data.

Should you wish to exercise any of these rights, please contact us through any of the methods described in the “How can you contact us with comments, questions or concerns?” section of this Privacy Policy.  We may require additional personal data from you in order to confirm your identity and your ability to exercise the requested right.

You also have the right to lodge a complaint with a data protection authority.  Please contact your local data protection authority for more information about the complaint process.

Legal Basis for Processing Personal Data

When we process personal data in our capacity as a data controller, we rely on the following legal bases for doing so (as applicable in your jurisdiction, including the EEA, Switzerland and the UK):

  • With your specific, revocable consent:  We rely on your consent, including to receive certain marketing communications, to utilize cookies as described in our Cookies Notice and to engage in advertising.  Please refer to our Cookies Notice for more information.  Please note that you have the right to withdraw your consent at any time, as described in our Cookies Notice.
  • As necessary to comply with our legal obligations:  We process your personal data to comply with legal obligations to which we are subject (including detecting, investigating and preventing fraud, complying with applicable privacy laws and other regulations, guidelines and rules applicable to us and communicating with competent government, judicial and regulatory authorities).
  • As necessary for the legitimate interests of us or others, to the extent those interests are not overridden by your interests or fundamental rights and freedoms, which require protection of personal data:  We process your personal data to provide you with the Services, improve the Services and our products, send certain marketing communications and to protect us, our employees or the public (including for fraud prevention), or where necessary to protect rights or property of us or others (including to enforce our agreements, terms and policies and to prevent illegal or unauthorized activities).

International Data Transfers

Your personal data may be transferred, stored or processed in your jurisdiction of residence, or in any other country where we (or our service providers) are located.  As provided in this Privacy Policy, we may also allow employees and service providers to access your personal data globally.  By using the Services or providing personal data for any of the purposes described in this Privacy Policy, you acknowledge that your personal data may be transferred to or stored in such locations.  In particular, you acknowledge that your personal data may be transferred to or stored in the United States where we are established, as well as in other countries outside of the EEA, Switzerland and the UK. Such countries may have data protection rules that are different and less protective than those of the country in which you are located.  We will comply with any applicable laws regarding storage and transfer of personal data where your personal data may be processed.  

For more information about our practices, please contact us through any of the methods described in the “How can you contact us with comments, questions or concerns?” section of this Privacy Policy.

How do we protect children’s privacy?

TXSE.com does not knowingly collect any personal data from children under the age of 18. If you are under the age of 18, do not use the Services or provide any personal data to us.  If you think that your child has provided this kind of information on our website, we strongly encourage you to contact us immediately using any of the methods described in the “How can you contact us with comments, questions or concerns?” section of this Privacy Policy and we will do our best efforts to promptly remove such information from our records.

Consent and Changes to this Privacy Policy

This Privacy Policy is current as of the effective date set forth above. By using our website, you hereby consent to our Privacy Policy and agree to its terms. We reserve the right to modify this Privacy Policy at any time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please review this Privacy Policy periodically for updates. We will post such changes to this Privacy Policy page and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make material changes to this Privacy Policy, we will notify you here, [by email,] or by means of a notice on our home page. If at any time you choose not to accept the terms of this Privacy Policy, you should not use our Website.

How can you contact us with comments, questions or concerns?

We welcome any feedback or questions you may have with respect to our data privacy practices.  If you have any such feedback or questions, or if you have questions about how to exercise your rights, you can reach us by email at media@txse.com or write to us at: https://txse.com/contact.